This World Economic Forum white paper: Artificial Intelligence | Transforming Financial Services explores the digitization of financial services – from ATMs to online banking and mobile apps – and its transformation of the industry from all stakeholder perspectives. AI is poised to have at least as profound an impact, albeit with important differences. Never before has the industry attempted to reinvent itself, its practices and its offerings so extensively at such a rapid pace. This paper aims to help industry leaders address this challenge by summarizing the areas in which AI is likely to have the greatest impact, the fundamental steps that are needed to achieve this impact, and the risks posed by the technology alongside how they might be mitigated. By promoting a better understanding of both the potential and the risks of the technology, it seeks to help build a foundation for the effective and responsible application of AI for the benefit of all. Motive Partners is a Partner of the World Economic Forum and was one of the key content collaborators and contributors to this white paper. Read on to learn more about the impact of this rapidly-developing technology.